SHIPPING POLICY
Shipping Policy
We are committed to delivering your pet products in a timely and safe manner. Below is our shipping policy:
1. Shipping Rates and Delivery Times
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Shipping costs are calculated at checkout based on your location and shipping method.
2. Order Processing
Orders are processed within 1-2 business days of receiving the payment. Orders placed after 3:00 PM or on weekends will be processed the following business day.
3. International Shipping
At this time, we only ship within the United States. We do not offer international shipping.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.
5. Damaged or Lost Packages
If your package is lost or damaged in transit, please contact us at trader6099qr@gmail.com within 7 days of receiving the tracking information, and we will assist you with filing a claim or replacing the item.
6. Shipping Delays
While we aim to fulfill orders in a timely manner, we are not responsible for delays caused by the carrier, weather conditions, or other external factors.